This can vary - it usually is instant or under 30 mins although in some cases example; BTC - when there was a lot of hype around it, transaction times took anywhere up to 12 hours.


Blockchain withdrawals

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1. When withdrawing crypto - please input the coin amount e.g. 0.01 and not the fiat amount e.g. $300


2. You must always SMS approve your withdrawal to verify it is you - if you do not take this step, your withdrawal will be stuck in limbo until you verify it. 


Need to verify a withdrawal? - Click here and find your transaction and click the button 'authorise now'


3. Please DO NOT participate in any ICO's where you need to transfer from your ETH wallet and receive tokens in return. Tokens will be lost OR $200 tech fee for our developers to retrieve your tokens.




Blockchain deposits

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Please keep in mind mCW minimum deposit amounts for each crypto before transferring your coins over. 


BTC DEPOSIT MINIMUM - 0.005


LTC DEPOSIT MINIMUM - 0.5


ETH DEPOSIT MINIMUM - 0.05


XRP DEPOSIT MINIMUM - 30 XRP (if you have created a XRP wallet on mCW and have bought XRP - because we store all digital assets in our cold wallet storage you will not be charged the 20-25XRP creation fee. You will only be charged this fee when depositing XRP to your mCW XRP wallet. 


POWR DEPOSIT MINIMUM - 50 POWR