Account Changes & Info.

I need to change my bank details/bank details are incorrect?
I need to change my bank details/bank details are incorrect? Please raise a support ticket and provide a copy of your bank statement clearly showing y...
Thu, 13 Sep, 2018 at 3:34 PM
I need to change my mobile number on my account.
I need to change my mobile number on my account? Please raise a support ticket and provide the following: 1. A copy of your mobile phone plan showing...
Thu, 13 Sep, 2018 at 3:40 PM
Can I change my email address?
Can I change my email address? Unfortunately your email address is the only account information that cannot be updated. If you're wishing to use an...
Thu, 13 Sep, 2018 at 3:42 PM
Can I add a Superfund to my account?
Can I add a Superfund to my account? Yes of course you can. Firstly you will need to provide your personal bank details when verifying your MCW account....
Thu, 13 Sep, 2018 at 3:43 PM
Can multiple users use the same account? Can I use my account on multiple devices?
Can multiple users use the same account? Multiple users can use the same account although we strongly don't recommend doing so as our insurance pol...
Thu, 13 Sep, 2018 at 3:46 PM
I'm locked out – how can I log back into my account?
I'm locked out – how can I log back into my account? If you have attempted your password 5 times and have failed - you must wait 24 hours to access...
Thu, 13 Sep, 2018 at 3:47 PM
I couldn't verify my account - Verifying documents required
I couldn't verify my account - Verifying documents required To verify your account you will need to raise a ticket and verify yourself by providing...
Thu, 13 Sep, 2018 at 3:48 PM