MCW RELATED QUESTIONS

Can we back up our coins on MCW? Do I get a private key?
You can transfer your coins to your own hardware wallet if you’re wanting to keep them safe with yourself although MCW is covered by insurance if a users ac...
Wed, 4 Apr, 2018 at 8:49 PM
What are your contact details as I cannot find this on the website?
Unfortunately we do not have a phone system in place as this would only delay our response time.  Our lovely 24/7 support team are here to help with any...
Wed, 4 Apr, 2018 at 8:49 PM
When will new coins/currencies be added?
You will have to keep updated on our socials- Facebook (https://www.facebook.com/mycryptowallet) & Twitter (https://twitter.com/mycryptowallet) for upco...
Wed, 4 Apr, 2018 at 8:51 PM
Why do I have to provide a selfie? Why do I need to do it again if I've already provided one?
MCW needs to be provided with photo verification of the user every time there is a new account change - Why do you need to provide one again? Anyone could b...
Wed, 4 Apr, 2018 at 8:50 PM